Ideally they should be in the middle of that range, especially if you only have internet. Too close to either extreme is bad. If the signal levels there are good I would then suspect a faulty modem. You can swap the modem for free at any Rogers store that handles cable equipment. The Rogers website has a store locator that will tell you.

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May 24, 2017

Rogers Outage: Service Down and Not Working - Outage @Rogers Is Internet service down in the Brampton area? May 9, 2020 6:59 PM. Monica Sarty @mosafolk @RogersHelps We are not getting most channels on our digital boxes. Neighbour is also having issues. Can't get through by phone! May 9, 2020 12:09 PM. critical incidents @LCritical. Carl Rogers. Nuff said Dropping Internet connection : teksavvy Dropping Internet connection. TekSavvy keeps saying that they see nothing wrong on their end, that the "modem is online and within specifications". They've tried sending tickets to Rogers who have rejected the tickets as well since they supposedly don't see anything wrong either. Rogers TV Services – IPTV and Cable TV Open Internet Explorer. Click on the Tools menu (you may have to press Alt to bring up the menu). If the Compatibility View box is checked, click to remove checkmark. Click Tools again. Select Compatibility View Settings. Make sure "" is not listed under "Websites you've added to Compatibility View." Close and reopen Internet Explorer.